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Shipping and

Returns

Shipping to Denmark

Willing & Able offers free shipping to pick-up point on all orders above 1.000 DKK. Orders below 1.000 DKK will be charged 40 DKK for pick-up points or 60 DKK for home delivery.

Orders delivered to a pick-up point cannot be redirected to other locations, it is the customer’s responsibility to pick it up or arrange return.

European Union Member Countries

Willing & Able offers free shipping to pick-up points on all orders above 200 EUR. Orders below 200 EUR will be charged 22 EUR for pick-up points.
Orders delivered to a pick-up point cannot be redirected to other locations, it is the customer’s responsibility to pick it up or arrange return.

Countries outside EU

Willing & Able offers free shipping to pick-up points on all orders above 300 EUR. Orders below 300 EUR will be charged 40 EUR for pick-up points.
Orders delivered to a pick-up point cannot be redirected to other locations, it is the customer’s responsibility to pick it up or arrange return.

Local taxes

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.

Please be aware, if the customer chooses to refuse the shipment due to local import duty & tax, the parcel will automatically be returned to Willing Able. In this case, Willing Able reserves the right to charge the customer a $30 administration fee.

All orders are dispatched from Denmark.

 Price Pick-up PointPrice Home delivery
Denmark40 DKK60 DKK
Sweden70 DKK110 DKK
Finland130 DKK160 DKK
Norway175 DKK210 DKK
Belgium, France, Netherlands, Germany, Luxembourg, Poland70 DKK90 DKK
Greece, Italy, Croatia, Romania, BulgariaN/A280 DKK
Ireland, Latvia, Lithuania Portugal, Spain, Czech Republic, Austria, Estonia225 DKK240 DKK
Liechtenstein Switzerland United KingdomN/A150 DKK
MonacoN/A90 DKK
Slovakia, Slovenia, HungaryN/A240 DKK
Rest of EuropeN/A300 DKK
Rest of worldN/A450 DKK

How to Return.

You can return products within 14 days after receiving your products, purchased on willingable.cc:
Click here for “Order return label”

* For DPD returns from Germany: Click here

In details
Fill out the form with your information and process the payment

Print packaging label and return slip (fill out return slip)

Drop the package off in a Parcel Shop near you.

When the package has been returned, our customer service will handle the return. If the package meets the conditions for returns, we will process the refund.

If any doubt contact service@willingable.cc. We will then follow up with a voucher via email.

help us! Make willing able better

Please send us an email with the product name and comments or suggesting to improve to: service@willingable.cc

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